WordExchange.ca ("we," "us," or "our") is committed to maintaining the accuracy, confidentiality, and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of personal information on our website, wordexchange.ca, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
We have designated a Privacy Officer who is accountable for compliance with this Policy and with PIPEDA. All questions regarding this Policy and our privacy practices can be directed to the contact information provided in Section 9.
We only collect personal information that is necessary for the purposes identified below and for which we have obtained your consent, or as otherwise required or permitted by law.
| Information Collected | How It Is Collected | Purpose of Collection (How We Use It) |
|---|---|---|
| Voluntarily Provided Information (e.g., Name, Email Address, User ID) | When you register for an account, subscribe to a newsletter, or contact us directly. | To provide and administer the services, communicate with you, process inquiries, and manage your user account. |
| Automatically Collected Information (e.g., IP address, browser type, operating system, pages visited, time spent on site) | Through web server logs, cookies, and other standard website technologies. | To monitor and analyze website performance, improve user experience, ensure security, and understand visitor trends. This data is generally collected in an aggregated or non-identifiable manner. |
| Cookies and Tracking Technologies | Via your web browser settings. | To track user sessions and preferences. You can manage your cookie preferences through your browser settings. |
We do not sell, rent, or trade your consumer personal information with third parties for commercial purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
We may disclose your personal information in the following limited circumstances:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the information is no longer necessary, we will securely destroy or anonymize it.
We protect your personal information with security safeguards appropriate to the sensitivity of the information. We use technical, physical, and organizational measures to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
Upon written request, you have the right to:
We will provide access to your personal information within a reasonable timeframe, as required by law, and may charge a minimal fee for processing this request, where permitted.
If you have a concern about our compliance with this Privacy Policy, please contact our Privacy Officer using the contact information in Section 9. We will investigate all complaints and take appropriate measures, including modifying our policies and procedures if necessary.
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Policy periodically to stay informed about how we are protecting the personal information we collect.
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our designated Privacy Officer:
Privacy Officer
WordExchange.ca
Email: privacy@wordexchange.ca
